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Telecommunication Services

Parity InfoTech Solutions is a pioneer in telecommunications having paved the way forward in next generation wireless (mobile) services and wire-line (fixed) services.

Parity InfoTech Solutions has years of experience in the telecommunications industry with services, capabilities and a unique portfolio of enabling software solutions that helps service providers and network equipment manufacturers to successfully navigate the digital disruption and profit from the Internet of Things.

CONSULTING

Experts to help your decision-making process and accelerate transformation, improve current processes, systems and organizations against best practices and frameworks.

  • Health Check
  • OSS health checks to evaluate current processes, systems and organizations against best practices and standards
  • Simplifications of the tool set and processes
  • Gaps and risks assessment
  • Impact analysis
  • Recommend next steps with road maps and business justification
  • Vendor Evaluation
  • Manage the RFx process including RFx document preparation for OSS stack
  • Evaluation and selection of most appropriate vendors
  • Develop proofs of concept (POC) and complete feasibility study
  • Process Modelling
  • Design and implement processes and plans to enhance service management
  • Dimensioning and optimization
  • Operations Architecture
  • Define target architecture
  • Service information model and workflow definition
  • Define interim phases with ROI
  • Manage and enhance the operations architecture
  • KPI/KQI assessment and definition

The R&D objectives of service providers and equipment makers are better user experiences, resource optimization as well as reliable, secure and manageable network platforms. Parity InfoTech Solutions services and capabilities help our clients take advantage of key digital trends.

With revenues for voice, messaging and internet services under constant pressure, CSP's are forced to reduce operational costs while speeding up the pace of innovation.

We firmly believe in being partners with our clients in their growth and transformation journey and take an end-to-end service lifecycle approach to help them create superior user experiences, while minimizing costs and accelerating service innovation. We help CSPs with their network transformation and build-out of world class architectures for digital services.

Parity InfoTech Solutions Product Services & Support (PSS) has been working with the world’s Tier-1 CSPs for starting from rollout of their products to market, plan & deploy, customize, integrate, train the users as well as to support live engagements ensuring high customer satisfaction at all customer touch points. Our expertise in Customer Experience has helped CSPs in reducing mean time to resolve customer issues by 40%, OPEX for managing User experience and networks by 35% and 60% reduction in customer churn by improving CX.

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